Welcome to Celestial Arcane. By purchasing from our site, you agree to the following Conditions of Sale, which outline our policies and terms. Please review them carefully before placing an order.
1. General Terms of Sale
All products listed on our website are subject to availability and pricing confirmation. We reserve the right to refuse service or cancel orders at our discretion if there are issues with stock, pricing errors, or unforeseen complications.
2. Product Descriptions and Images
Celestial Arcane strives to provide accurate and up-to-date product descriptions, images, and specifications. However, slight variations in color or appearance may occur due to screen settings and product batch differences. These minor variations do not qualify as product defects.
3. Order Acceptance
Once an order is placed, you will receive an order confirmation email. This confirmation signifies that your order has been received but does not imply final acceptance. We reserve the right to verify orders or require additional information before processing. You will receive a shipment notification once your order has been dispatched.
4. Pricing and Payment
All prices listed are in ₹ (Indian Rupees) and include applicable taxes, unless otherwise specified. Payment must be made in full at the time of purchase via our secure payment methods. We accept Card payments and UPI payments.
5. Shipping and Delivery
Orders are processed and shipped within 7-10 business days. Estimated delivery times vary based on your location and chosen shipping method. Celestial Arcane is not liable for delays due to customs or unforeseen carrier delays.
6. Returns and Refunds
We are committed to ensuring your satisfaction. Our Returns & Refunds Policy outlines the process for returning items that are unworn, unused, and in original condition. Customers must return items within 5 days of receipt for a refund or exchange, subject to the terms detailed on our Returns page.
7. Warranty and Defects
Celestial Arcane guarantees that our products are free from defects upon delivery. If you receive a defective item, please contact us immediately at support@celestialarcane.com. We will replace or refund defective products in accordance with our policy. Note that normal wear and tear or damage from misuse is not covered under warranty.
8. Fraud Prevention Policy
To prevent fraudulent activities, if a single customer (using the same Virtual Payment Address, or VPA) completes more than five transactions, the amount for these transactions will be held for 45 days. This policy helps us ensure a safe shopping environment for all customers.
9. Intellectual Property
All content, designs, and images on Celestial Arcane’s website are protected by intellectual property rights and are the exclusive property of Celestial Arcane. Unauthorized reproduction or use of our content is strictly prohibited.
10. Limitation of Liability
Celestial Arcane is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. In no event shall Celestial Arcane’s liability exceed the amount paid for the product purchased.
11. Changes to Terms and Policies
Celestial Arcane reserves the right to update or modify these Conditions of Sale at any time. Customers are encouraged to review this page periodically for updates. Continued use of our site or services after changes have been made constitutes acceptance of these changes.
12. Contact Us
For any questions or concerns regarding our Conditions of Sale, please reach out to us at:
Email: support@celestialarcane.com
Phone: +91-755-851-2953
Thank you for choosing Celestial Arcane. We are dedicated to providing you with a seamless shopping experience and quality products.